At Vayu Beats, we stand behind the quality of our products. Your satisfaction is our top priority, and we are committed to offering a smooth and reliable post-purchase experience. This warranty policy outlines the coverage and support you can expect when you purchase from us.
🛡️ Warranty Coverage
We currently offer a standard limited warranty on the following product categories:
- True Wireless Earbuds (TWS)
- Wired & Wireless Headphones
- Charging Cables (Type-C, Micro USB, Lightning, 2-in-1)
- Chargers
- Adapters
All Vayu Beats products are backed by a 6-month to 1-year warranty (depending on the product category), starting from the date of purchase.
✓ What's Covered
Our warranty covers manufacturing defects and functional issues,
- Defective or non-working audio output
- Charging issues or poor battery performance (TWS/headphones)
- Faulty or non-functional cables/connectors
- Heating, sparking, or charging malfunction in chargers/adapters
- Unresponsive buttons or connection problems
✗ What's Not Covered
The warranty does not cover the following:
- Physical damage (cracks, dents, water damage, etc.)
- Damage due to misuse, accidents, or unauthorized repairs
- Wear and tear from regular usage
- Accessories (unless part of the core product)
- Damage due to electrical surges or external equipment
Contact Support
Fill out the warranty claim form below or email us at support@vayubeats.com
Provide Details
Share your purchase details, product serial number, and describe the issue.
Get Approval
Our team will review your claim and provide approval within 24-48 hours
Ship Product
Send your product to our service center using the provided shipping label
Repair/Replace
We’ll repair or replace your product and ship it back within 7-10 business days
Warranty Terms
- Warranty Period: 12 months from date of purchase for TWS and Headphones, 6 months for cables and chargers
- Proof of Purchase: Original invoice or order confirmation required
- Service Timeline: 7-10 business days for repair/replacement
- Shipping: Free shipping for warranty claims within India
- Replacement Policy: If repair is not possible, we’ll provide a replacement or refund.
